June 9, 2016

Frequently Asked Questions

Creating My Account

How do I register at PDC?

You will be asked to share your details (your full name, business email, phone number, etc.) before making the first purchase. You also have the option of directly registering at “My Account” page where you need to submit your business email. Once you click on that Register button, you will receive your account details on registered email. Further, you can edit your password and account details.

How to reach out to us?

You can reach us by making an inquiry in the contact section.

 

About Our Services

Can I change or cancel my order?

Changes or cancellations to an already placed order can be done in two ways:

  1. By sending an email to the account manager assigned to you for this delivery (the details will be in your order confirmation email).
  2. By calling our customer services helpline at +1-773-312-3937.

While we will make every attempt to change your order, additional charges may apply if work on the request has begun or if the scope changes significantly. Therefore, please make changes as soon as you can.

How are you so affordable?

We value all of our relationships and always seek long-term relationships with our clients. We therefore price our services to attract and retain as many customers as possible. Moreover, our experienced team, customized processes and operational set-up in India allows us to keep our operating costs low and we pass these savings on as an added advantage to our clients.

Do we have a Non-Disclosure Agreement of our own?

Yes, we do have. It is to be signed at the time when the proceedings begin.

Is there a provision of converting Provisional Application to Non-Provisional Application?

Yes, we do provide assistance for conveniently converting provisional application to a non-provisional application, when needed.

Do we prepare PCT applications?

Yes we do provide assistance for creating applications as per the PCT rules and regulations.

What if my patent application shows multiple independent inventions?

If this is your case, then you can make the other independent inventions as a subject of their own applications. This is known as filing a divisional application. It gets the same priority date as the parent application. The parent application and the divisional application are then processed independently of one another.

What is the difference between a provisional and non-provisional patent application?

A provisional application is a complete technical disclosure of the invention and is filed at the patent office to obtain an early priority date.  The provisional patent application provides 12 months to file a regular application (non-provisional application). The provisional patent application is, generally, filed in the following circumstances:

  1. The product containing the invention is to be disclosed to the public soon and there is not enough time to prepare a full-fledged patent application.
  2. Applicant or owner of the invention is not sure about the potential of the invention. The provisional patent application provides the applicant 12 months to ascertain the novelty, the business aspect, and the market for the idea.
  3. The provisional patent application gives “Patent Pending Status” and act as a deterrent for potential copying of the invention.

The provisional patent application includes a general description of the invention, while the non-provisional patent application should be prepared in accordance to the rules of the Patent Office, and should include various sections, such as, background, summary, detailed description, and at least one claim for which the protection is sought. Also, the provisional patent applications are not examined by the examiner and is abandoned if the non-provisional application is not filed within 12 months of the filing of the provisional application.

Who writes the Patent Applications?

Our expert technical patent drafters prepare patent application drafts for direct filing with a patent office by a patent agent or an inventor. Our expert patent drafters hold 10+ years of patent drafting and prosecution experience.

Are the applications reviewed by an attorney?

Applications are prepared as per the signature way of the drafting of patent attorneys. We understand how important and critical their drafting style is and we adhere to it in our patent application drafts.

What technical areas do you have expertise in drafting the applications?

Our patent drafters have expertise in 30+ technological domains, which includes the sub-domains of mechanical, electronic and communication, internet of things, automobile, connected devices,  biotechnology, and life sciences, etc.

On an average how many actual hours does a drafter put in to draft an application?

Assuming complete disclosure from the inventor and an invention of average complexity, it takes around 40 hours for a patent drafter to draft a patent application. For a not so complex invention it will take 25-30 hours.

How many applications have your company drafted?

Our company has drafted more than 1000+ applications till present.

 

 

Making Payments

Do I have to pay PayPal Transaction Fee?

Yes, you do have to pay PayPal Transaction Fee. PayPal charge us 4.4% + $0.30 USD per sale on our website, through invoice or online payments. Accordingly, we do charge per order which is equivalent to 4.4% of total amount of a selected order/ or, package. Please read PayPal transaction fee information for more details

Are my payment details secure?

Absolutely. We take payments only through PayPal which is considered as one of the most trusted payment gateway. Please read payment security information for more details

Can I order without a credit card?

We have a wide range of payment options. We accept valid credit / debit cards or PayPal account based payments. Additional payment options will be announced when they become available.

What payment methods can I use?

We accept valid credit / debit cards or PayPal account based payments. Please refer to the FAQ section on ‘Ordering a TM search / monitoring package’ for details on how to purchase. You need to either sign in “My Account” or share relevant details when checking out.

 

Delivering Your Report

Can I track my order?

Yes. You can view your order status on the “My Account” page.

Do we offer sample patent drafts?

Yes, we do. You can find them on in the Samples Section on the homepage. You can find free samples by making a sample download request.

 

Troubleshooting

Forgotten your password?

If you have forgotten your password, go to page “My Account” and reset your password by clicking on “Lost your password?”. Enter your registered email address and “Password Reset Instructions” will be sent to your entered/registered email address (Generally, “Password Reset Instructions” email delivery takes 2-5 minutes).

I am still confused – What do I do?

No Problem! We are here to help you – e-mail us to discuss your requirements.

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